PTC University

eLearning account issues & questions - please visit our help page.

All other questions and concerns.

Phone

• United States
  • 1-877-ASK-4PTC (1-877-275-4782)
    Select option #2
    The U.S. customer care center is open Monday through Friday, 9 AM to 5 PM (EST).
• Europe
  • 00-800-78-24-43-57
    Select option #3
    The European customer care center is open Monday through Friday, 8 AM to 6 PM (CET/BST).
• Asia
  • Japan
    • 0120-355-543 (From within Japan)
      The Japan customer care center is open Monday through Friday, 9 AM to 6 PM (JST)
  • Korea
    • 02-3484-8181
      The Korea customer care center is open Monday through Friday, 9 AM to 5 PM (KST).
  • Taiwan
    • 02-2757-5576
      The Taiwan customer care center is open Monday through Friday, 9 AM to 5 PM (CST).
  • China
    • 800-830-9376
      The China customer care center is open Monday through Friday, 9 AM to 5 PM (CST).
  • Hong Kong
    • 8339-3349
      The Hong Kong customer care center is open Monday through Friday, 9 AM to 5 PM (CST).

Email

Americas	education-americas@ptc.com
ASEAN(Southeast Asia)	education-asean@ptc.com
Australia/New Zealand	education-au@ptc.com
Benelux	education-benelux@ptc.com
China	education-china@ptc.com
Central Europe (Germany, Switzerland)	education-cer@ptc.com
France	education-fr@ptc.com
India	education-india@ptc.com
Japan	edujapan-customer@ptc.com
Korea	education-korea@ptc.com
Northern Europe (UK, Nordics)	education-ner@ptc.com
Southern Europe (Italy, Spain, Portugal)	education-ser@ptc.com
Taiwan	education-ser@ptc.com